Aircel-Aircel-Balance Deduction without any reason

By | May 20, 2015

Subject of Complaint :Aircel-Balance Deduction without any reason

Company / Product Name:Aircel

State :Arunachal Pradesh
Complaint Details : In my main account Balance Rs-124. have deducted by aircel without activate any VAS. I have phoned aircel care excecutive. They told me that our system is in updation so please call us after 1 hours. I have try again but No responce from aircel.

Name :Akash kumar Rajak
Mobile no :9615834031
Email address

One thought on “Aircel-Aircel-Balance Deduction without any reason

  1. Aircel

    Hi Akash,

    Post system validation Rs. 15+5 was deducted from9615834031 on 20/05/2015 for downloading VPACK and HUNGAMAfrom Techzone and Hungamathrough WAP, service deactivation not required as both areone time downloading contents.As subscriber had called within 24hrs of balance deduction waiver has been posted and will reflect in his account within the next 24 working hrs.

    Regarding Rs. 99 deduction for activation of MODVEDCM from Nazara through wap on 18/05/2015 at 02:50:12.As you had called beyond 24hrs of balance deduction waiver could not be processed. kindly inform customer that MODVEDCM was deactivated on 18/05/2015 at 09:24:53 and educate the customer to raised a complaint within 24hrs related to any balance deduction, so that total deductedamount can be posted from our end.


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