Aircel-Recharge properly but did not get exact data balance

By | December 3, 2015

Subject of Complaint :Recharge properly but did not get exact data balance

Company / Product Name:Aircel

State :West Bengal
Complaint Details : I alip saha,my aircel number is
8972886200. Yesterday(02.12.2015) morning i recharged rs 27 after i saw special offer
to get 480mb 2g data by rs 27 for 15 days. But i received only 180mb
2g data. I have not received the rest 300mb data till now. All day the
Aircel executives are busy always. I think they are knowingly avoiding
customers. Aircel people never keep their commitments. Are the offer
messages they send are fake? Please revert my balance. So kindly
consider my complain. Waiting for quick response.

Name :Alip Saha
Mobile no :8972886200
Email address :sahaalip@gmail.com

2 thoughts on “Aircel-Recharge properly but did not get exact data balance

  1. Aircel

    Hi Alip Saha,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.

    Thanks and Regards
    Customer Service Officer | Social CareTeam
    Email us at aircelsocialmedia@aircel.co.in

    Reply
  2. Aircel

    Hi অলিপ সাহা,

    We would request you to provide the number from which you are receiving the sms along with content and date.

    Thanks and Regards

    Customer Service Officer | Social Care Team
    Email us at aircelsocialmedia@aircel.co.in

    Reply

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