AIRCEL-WRONG BALANCE DEDUCTED BY AIRCEL

By | August 12, 2015

Subject of Complaint :WRONG BALANCE DEDUCTED BY AIRCEL

Company / Product Name:AIRCEL

State :West Bengal
Complaint Details : My aircel prepaid no is 7685923811. I have recharged on 4th August,2015(txn no:15080417552600559) rs 60 and i have received rs 59 instantly. from 4/08/2015 i have not used my phone for any call or sending any message till 11/08/2015 at 11pm.When on 11/08/2015 at 11:30 pm checked my balance it shows rs 8.11.I was shocked to see the balance and checked my phones message box for any message for deduction and i did not find any message for deduction but there was no message for deduction. Then i have called customer care for clarification for the deduction and the customer care executive Mr. Tanmoy told me that i have downloaded a song from internet and for this reason balance deducted. From

Name :TAPAS
Mobile no :7685923811
Email address :tapassaha124@gmail.com

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