Subject of Complaint :Fraud by not fulfil online Vs actual
Company / Product Name:Airtel
Complaint Details : i have done a recharge on 13th Oct with 259 inr amount through Paytm on Mobile no 9729332388.
you can still see that in front of this amount it has written Local 28400 sec but after recharge when i am using the call on some non airtel network my mane balance got deducted.
after checking i got to know that from this recharge i got A2A 28400 secs and not on other mobiles.
when i called to customer care Mr. Utkarsh firstly was asked to call after 4 hours becasue system was not working when i insist to transfer the line to someone senior then he transfered line to Mr. Mahender who told me that i should check before recharging that what in actual i g
Name :Ashish D Jain
Mobile no :9729332388
Email address :firstname.lastname@example.org