Subject of Complaint :Facing problem during redeem the reward points
Company / Product Name:Alen Solly/ My solly
Complaint Details : It is informed by My solly through SMS that I am having 1800 reward points and it will be valid till 30.04.16. To day i.e. on 15.04.16 when I went to Alen Solly show Room at Shillong, they informed me that I could not redeem my reward points as company has stopped the redemption of reward points. Further, it is to be mentioned that, I have not been intimated regarding the stopping of redemption of reward points and also the reduced redemption value of reward points from Rs.1.0 to 0 .50P w.e.f.15.04.16.
It is requested to do the needful so that i can redeem my reward points
Name :Pulakesh Roy
Mobile no :9402105593
Email address :email@example.com