Subject of Complaint :Astrum Earphone With Mic – EB-127MU (White) stopped working after 7 months
Company / Product Name:Astrum Earphone With Mic – EB-127MU (White)
Complaint Details : Hello, I have purchased this product through milesnmore.indiatimes.com and delivered to me on 31st Dec 2015. Now I am facing quality issue , one of the ear phone stopped working , seems that poor wire quality. I have been told that it has 1 year Manufacturing warranty. I called to your India service center no. 9918796044 but they told me to contact Hong kong , does it make sense that India times directing to Astrum India Service centre and that service centre directing to head office. Please find below my order details and let me know if you need more information. Appreciate your good service. Meanwhile I separately ordered another Astrum head phone from the same Milesmore.indiatimes.com.
Name :MAYUR R RAJPUT
Mobile no :+91 9823554115
Email address :firstname.lastname@example.org