Bharti Telemedia Limited, Airtel DTH Set Top Box-CPE recovery receipt no. 2484, STB No.03358396951

By | July 31, 2013

Subject of Complaint :CPE recovery receipt no. 2484, STB No.03358396951

Company / Product Name:Bharti Telemedia Limited, Airtel DTH Set Top Box

State :Andhra Pradesh

Complaint Details :On 14-07-2013, my STB of Airtel DTH was taken by you vide CPE Recovery Receipt No.2484. I was informed that, it will be replaced with a new STB within 4 days time. Since then, inspite of my repeated phone calls, I am not getting any reply from your end. The mob.no. of the person who took my STB on 14th July (mob.no.9030560125 named as Mr.Raju), who always replies that, some mail is to be received from HYDERABAD and there after they will give me the new STB. Kindly look into the matter and let me inform the position of my STB complaint.

Name :RAMESH CHANDRA PATNAIK
Mobile no :9494190190
Email address :patnaikrc@yahoo.com

2 thoughts on “Bharti Telemedia Limited, Airtel DTH Set Top Box-CPE recovery receipt no. 2484, STB No.03358396951

  1. airtelpresence

    Namaste Mr. Patnaik,

    This is to inform you that your concern listed on 31 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

    Reply
  2. airtelpresence

    Namaste Mr. Patnaik,

    We would like to inform you that your concern listed 31 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.presence@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

    Reply

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