Subject of Complaint :Refund or re-activate e-voucher
Company / Product Name:Biba Online – www.bibaindia.com/
State :West Bengal
Complaint Details : I have purchased online from www.biba.in (Order number – 100038689, dated – 8/1/2015) one need to exchange because I ordered size 38 but got 46.I mailed to customer care the same got picked up and got an e-voucher but when tried to make an order On 2nd September 2015 using the e-voucher through net banking, HDFC site was down and couldn’t do so. since then I am following up with Biba to either re-activate the voucher or repay my money but with no result.
Name :Gargee Sengupta Yagnik
Mobile no :9836942333
Email address :firstname.lastname@example.org