Subject of Complaint :Deactivate uncalled-for BSNL Hungama Services from my Broadband connection on 033-26338903
Company / Product Name:BSNL
State :West Bengal
Complaint Details : I had not called for any Hungama Services (Hungama Music on Demand,
Hungama Movies or Hungama Games on Demand) with my broadband connection on 033-26338903. Still BSNL, in its post-paid bill for December, 2015, claimed additional “One Time Charges” for a total of Rs.339.00 only against Hungama Services. I contacted the Customer Care Executive of BSNL Hungama over 1800 209 7010 at 11-49 a.m. on 25/01/2016 (Monday) and requested him for immediate deactivation of these uncalled-for services from my broadband line when he assured to deactivate the same and send a confirmation mail to my email id within the next 24 hours.
Till 11.02.2016 I have not obtained any deactivation confirmation.
Name :BIDYUT KUMAR BISWAS
Mobile no :9433591936
Email address :firstname.lastname@example.org