Subject of Complaint :Charging extra by providing service not demanded by BSNL customer and not willing to continue the service.
Company / Product Name:BSNL Hungama Service
State :Himachal Pradesh
Complaint Details : About a month ago my child received a phone call in our BSNL Land Line No.01704-266235 regarding providing of entertainment service by ‘BSNL Hungama’. They also given a Toll Free No. 18002097010 to contact in case of any problem is faced in the service or to unsubscribe the service. As I do not want this service I tried a lot to contact through this Phone No, but no body attended the phone calls. Only a pre-recorded message that ‘the phone will be attended by some executive’ heard every time in the phone. In this situation kindly help me by stopping the unwanted service and unauthorised charging in my BSNL Bill.
Name :MRIDUL KUMAR BANDYOPADHYAY
Mobile no :9459800135
Email address :firstname.lastname@example.org