Subject of Complaint :Recharge was not credited in mobile Rs 45
Company / Product Name:Data pack
Complaint Details : Dear Concern,
In the morning i did recharge of 45 Rupees (product – data pack) ,However i have not got the balance in my cell phone yet.
I have deal with Paytm however i have never faced this kind of problem before.
For the first time i used your website for recharge purpose however it is a bad experience i have not got the balance ,Please refer to the below transaction ID .
I got an e-mail that balance have been successfully credited ,however i did get balance.
I want clarification is this the way to deal with the customer?First time i have experienced this kind of bad experience ,i always use services of paytm and never faced this issue before.
Trans ID DL0126994858
Name :Parul Sahni
Mobile no :9873396158
Email address :firstname.lastname@example.org