Deactivate VAS Techzone SMS-I have never activated any value added services but i don’t know why my balance is deducted on almost daily basis for VAS Techzone SMS S Services. I tested STOP to 155223, but it says that you are not subscribed to any VAS packs. So, why is balance deducted. I tried calling customer care but the lines always stay busy and when they recieve they say that we will deactivate it,then after few days it gets deducted either u deactivate it completely or i have to launch complaint to the TRAI .

By | November 21, 2014

Subject of Complaint :I have never activated any value added services but i don’t know why my balance is deducted on almost daily basis for VAS Techzone SMS S Services. I tested STOP to 155223, but it says that you are not subscribed to any VAS packs. So, why is balance deducted. I tried calling customer care but the lines always stay busy and when they recieve they say that we will deactivate it,then after few days it gets deducted either u deactivate it completely or i have to launch complaint to the TRAI .

Company / Product Name:Deactivate VAS Techzone SMS

State :Assam
Complaint Details : I have never activated any value added services but i don’t know why my balance is deducted on almost daily basis for VAS Techzone SMS Services. I tested STOP to 155223, but it says that you are not subscribed to any VAS packs. So, why is balance deducted. I tried calling customer care but the lines always stay busy and when they receive they say that we will deactivate it,then after few days again balance gets deducted either u deactivate it completely from my number or i have to launch complaint to the TRAI .

Name :
Mobile no :9706398304
Email address :adityab16@gmail.com

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