Subject of Complaint :aquaguard repairing after investigation charging high
Company / Product Name:eureka forbes aquaguard
Complaint Details : It took the service engineer to come to attend the problem after one week. While replacing the PCB, it was found that the person is replacing the defective PCB with an old PCB on Aqua Guard. This is not accepted by us. Your company should ensure the replacement with a new PCB. this require urgent attention as the water purifier is not working. Now they are telling to take 3 year AMC then only it will be repaired. The cost is around 4000. Now I don’t know what to do. Because the service engineer has taken the machine with him. If I deny then in which condition he is going to return. Earlier my machine was working only some LED PROBLEM was there.
Name :Dr P K Acharya
Mobile no :9437763859
Email address :firstname.lastname@example.org