Godrej double door fridge-Annual maintenance valid till Oct 2017

By | August 9, 2016

Subject of Complaint :Annual maintenance valid till Oct 2017

Company / Product Name:Godrej double door fridge

State :Maharashtra
Complaint Details : Registered complaint on 04.08.2016 and the ref no B0408182682. A technician visited on 05.08.2016 and suppose come on next day ie on 6th with realay (spare) but not turned up yet. Every day I have been calling up on tele no 02225302233 (call centre) but of no use. I have also spoke to the owner of your service provider on his mobile no 9223557100 on8 th (Monday) and he promised to send his technician on same day. But no action. I am really fed up for begging for the service even after making payment in advance for this AMC. I have issued the chq favouring Godrej. Is this the service you are providing to your clients. Pl let me know whether this will be resolved or not.

Name :Dinesh Shetty
Mobile no :9820211508
Email address :dmshetty1953@gmail.com

2 thoughts on “Godrej double door fridge-Annual maintenance valid till Oct 2017

  1. Godrej Appliances

    Dear Dinesh,

    Apologies for the disappointment. We have escalated your issue to our team and they will take it up on a priority

    Regards,
    Godrej Appliances Team.

    Reply
  2. Godrej Appliances

    Dear Dinesh,

    We have received an update from our team that they have addressed your concern. You may get in touch with us for any further queries

    Regards,
    Godrej Appliances Team.

    Reply

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