Hathway broadband-Internet not working: If i call the technician, he abuses

By | August 19, 2016

Subject of Complaint :Internet not working: If i call the technician, he abuses

Company / Product Name:Hathway broadband

State :Karnataka
Complaint Details : After getting the connection, i didn’t receive the required internet speed. Maximum download speed was only 0.67 Mbps. I spoke with the person who came to install, before installation the person was so polite. We checked the speed of the internet it was slow as i mentioned above. Then he told me this issue will be resolved within 24 hours.
The next day i called him several times he didn’t pick, so i spoke to customer care and raised a request. After 24 hrs still the issue remained the same, but i received text message stating your issue has been resolved. I called the technician(Anand 8095430555) who installed,after several call he picked and when i explained him he started abusing me.

Name :Vinod
Mobile no :8904634884
Email address :vinodmohan398@gmail.com

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