Subject of Complaint :Deactivation of bsnl Hungama account
Company / Product Name:Home use
State :Madhya Pradesh
Complaint Details : Sir / Madam,
Please deactivate bsnl hungama packages from my account with immediate effect. My land line telephone number is 0731-2532233.Bsnl Hungama was offered to me in November 2015. However, I have never used it. The activation was done without my knowledge.
I was surprised to see in my December 2015 bill that an amount of RS 472.00 was shown against some adjustments of services never used by me. Hence I am not liable to pay the same. An amount of Rs 365.00 is charged against various calls as usual, which I am going to pay
I therefore request you to confirm the deactivation & waving of the amount of Rs 472.00 immediately, to enable me to pay Rs 365.00 against usual calls made.
Name :Malti Joshi
Mobile no :9301966708
Email address :firstname.lastname@example.org