Idea Cellular-Wrong and insufficient information about data recharge

By | July 20, 2015

Subject of Complaint :Wrong and insufficient information about data recharge

Company / Product Name:Idea Cellular

State :Rajasthan
Complaint Details : I have to complaint that i have recharge of Rs 62/- for 300 MB 3G data on 18-7-2015, but after recharge i receive a message from idea company, it informed that i have no benefit from this recharge of Rs 62/-, So i done a another recharge of Rs 46/- and i receive 140 MB 3G data. On that day i was so busy, so cant talk with customer care about Rs 62/- recharge. The next day i call to customer care executive. They infomed me that, recharge of Rs 62/- was succesfully and i i receive data, but data was laps when i recharge of Rs 46/- and due to overlapping, i lose my data.
following complaint i have to file-
1. They give me wrong information and hide information about data recharge
2. They send

Name :Samiulla Shah
Mobile no :9024672696
Email address :sami.shah1988@gmail.com

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