Idea-Complaints against unwanted balance deduction

By | September 18, 2015

Subject of Complaint :Complaints against unwanted balance deduction

Company / Product Name:Idea

State :Delhi
Complaint Details : Dear Sir,

Greetings of the day,

My name is Shivam Rastogi. I am customer of Idea company and i am using idea prepaid sim from last 2 year. My Idea Number is this 8745051318. Yesterday, when i am updating my antivirus in my cell phone and my cell phone was connected by WI-FI. My Cell Phone is Lenovo A6000Plus. Suddenly I have received a Message from Idea Rs. 49/- has been deduct from my Account Balance. i don’t know, why they did deduct my balance. when they deduct my balance after 1 minute i have called to the customer care on this number 198 first i talked junior customer care executed then he transferred my call to senior officer his name is Mr. Arvind Mishra he told me we have not

Name :Shivam Rastogi
Mobile no :8745051318
Email address :rastogishivam67@gmail.com

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