Idea-illegaly blocked my prepaid lapu card having my balance

By | March 25, 2016

Subject of Complaint :illegaly blocked my prepaid lapu card having my balance

Company / Product Name:Idea

State :Maharashtra

Complaint Details :Iam a retailer of idea from last 15 to 20 yrs.but due to some petty issue with salesman of idea distributor tm with the knowledge of zbm stopped my lapu services without knowing the truth from 10march till now.the services were blocked without the knowledge of seniors.as it is being done illegally I want action against the tm &zbm.I am facing loss in my buisness.please do the needful.

Name :Suresh.s.solanki
Mobile no :7744994627/9767292632
Email address :Solankiyash99@gmail.com

3 thoughts on “Idea-illegaly blocked my prepaid lapu card having my balance

  1. Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

    Reply
  2. Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate on 29th March 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

    Reply
  3. Idea Cellular

    Dear Customer,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

    Reply

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