Subject of Complaint :Delay Delivery of LPG Refill- even after 52 days from the date of booking
Company / Product Name:INDANE
State :West Bengal
Complaint Details :SUBJECT :- – CONSUMER NO. 00961 – Received SMS that cash memo / bill generated but actually not received.
With due respect, it is bring to your kind notice that there is irregularities at the LPG distributor end (M/s Sridharpur Cooperative Ltd., Memari, Burdwan) with the facts as below :-
1. I booked for refill LPG on 21/03/2015
2. Received SMS on 25/03/2015 that booking for consumer NO. 00961 is registered with Ref. No. 2000144652.
3. Received SMS on 01/05/15 that Cash Memo 3000009167 generated for booking No. 2000144652 shall be delivered shortly but was not delivered till date.
4. Contact with distributor he suggested to contact with delivery boy. Made contact with delivery boy (His Name is Sadhan) over telephone & personally but no result. The boy is very adamant.
5. Cylinder has not been delivered as yet , it is requested to register the matter and investigate accordingly and further requested to instruct the concerned distributor to deliver cylinder against above booking at the earliest. It is also requested to investigate the reason for abnormal delay of delivery of Gas Cylinder even after 52 days has already been elapsed. This is not a single instance for such delay, It is a regular feature you may verify the facts. Please take immediate enquiry and hope henceforth I may get atleast 1 (one) cylinder in each of the moths.
With kind regards,
Susanta Kr. Ghosh, Ramkrishna Nagar, P.O. Memari, Dist – Burdwan, Pin – 713146.
Name :Susanta Kr. Ghosh
Mobile no :8348784868
Email address :firstname.lastname@example.org