Subject of Complaint :Re-fill gas Cylinder (Domestic) booked through online on 29.12.2013 by my wife,(consumer no:10924-SUJATHA) -cylinder not supplied & booking seen cancelled without the concorrence of the customer. reason for the cancellation -requested.
Company / Product Name:indian oil corporation/ indane gas cylinder.
Complaint Details :My wife, Sujatha P.S.(Consumer Number: 10924) booked for re-fill gas cylinder on 29.12.2013 ,vide B.R.No:399856, through our BSNL land phone No:0484-2700941, for the use of our family. ( through online ph.no:9961824365,-Our distributor “GOKUL INDANE SERVICES, N.H.Bye Pass, Vyttila,,Kochi-682019,,KERALA (Ph.No:0484-3241461). Ihave checked the status of distribution of re-fill cylinder on 21.01.2014, & revealed that our booking vide B.R.No:399856 ,has been cancelled by the company without our consent. So we again booked for re-filled cylinder on 21.01.2014 ,vide B.R.No:404396. Reason for the cancellation of B.R.No:399856 may be intimated & the re-filled gas cylinder may be supplied earlier.
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