Subject of Complaint :Jet Airways-Ticket not booked but money debited
Company / Product Name:Jet Airways
Complaint Details : Tried booking flight ticket from bangalore to chennai for 08th Jan 2014. Booking done on 05th Jan 2014 in the noon, money got debited but ticket was not issued. Called up customer care and was told there is server problem and was asked to call back an hour later. This was repeated four times and everytime it was server problem till 11.30pm. Everytime customer care puts me on hold for more than an hour. I am on roaming and have a 8 months old kid. This is highly frustrating and no resolution to the problem. Either revert the transaction and credit my amount back or book the ticket and share the itenary immediately.
Name :AMIT PATIL
Mobile no :8450970738
Email address :firstname.lastname@example.org