KENSTAR DOUBLE COOL DX-SERVICE

By | May 19, 2016

Subject of Complaint :SERVICE

Company / Product Name:KENSTAR DOUBLE COOL DX

State :Haryana
Complaint Details : Dear Sir, on dated 17.05.16 i send a massage SVC 53030 , customer executive told me our technician visit your home they check the cooler then you will paid 225 & 14.50% service tax amount , then i reply him if work not done i will pay him they ignore not paid . i ask him three times but he told no paid . & also not tell me about visit charge . they given me complaint no. 1805160213 response code R00255, in evening service technician ( dharamander no. 9053000159 ) call me & i reply pls check my cooler , he visit at my home & check the cooler & told new blower motor will be replace cost 2200 & labour charge extra , i told him no i will new cooler purchase , then he demand 150 visit charge ,

Name :MANISH PANDEY
Mobile no :9996788233
Email address :manish.pandey218@gmail.com

One thought on “KENSTAR DOUBLE COOL DX-SERVICE

  1. Videocon

    Dear Manish,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

    Reply

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