Subject of Complaint :Delay in replacing faulty MRF tyre
Company / Product Name:MRF / Tyres for cars
Complaint Details : Four new MRF ZVTS tyres in size 185.60.14 were purchased from authorised MRF tyre dealer in Pune on 02.05.14.
A blister / balloon was observed on one of the tyres in the first week of June 2015. The tyre was shown to MRF FASST in Pune and the tyre was certified and accepted as faulty by MRF FASST. After long waiting of two months, when I started for follow up for replacement in the first week of August, I was told that (1) MRF has stopped manufacturing ZVTS tyres in size 185.60.14 (2) MRF will refund the amount in very short time (3) To my surprise I was offered 185.65.14 tyre as free replacement ( This tyre would increase the height of my car by 10 mm on the side where it is fitted ).
Name :CHANDRASHEKHAR PHADKE
Mobile no :09960443340
Email address :email@example.com