Subject of Complaint :Disconnection of MTS MDN:8647847449 , A/c No. 6001168652.
Company / Product Name:MTS Dongle DF800i
State :West Bengal
Complaint Details : I am a Sr. Citizen , 73 years old . I need URGENT HELP against UNSCRUPULOUS & UNETHICAL Company MTS who believe in cheating and extracting money from customers .
I am in trouble since I bought MTS Dongle on 24/01/15 . I have been making request to close my a/c right from February . I got their Req. Nos. e.g. 1583849,1624778,1677057 etc. . They promised to disconnect the a/c in 7 working days . They activate again without my request to do so. I keep getting their Bills even without using their Services.Could you suggest me how to come out of this ? Please let me know the procedure for filing a case in Consumer Court and email address of D.O.T. to stop BSNL to get involved with MTS .
Name :GOPAL KRISHNA DARUKA
Mobile no :9748740437
Email address :firstname.lastname@example.org