Subject of Complaint :Cancellation of MTS connection 8645812876
Company / Product Name:MTS MBlaze
State :Tamil Nadu
Complaint Details : I would like to surrender my MTS postpaid datacard connection. I have been trying to do the same for the last 6 months by calling customer care. But I am told different reasons not to do the same. This month I had paid the bill on 18th July and called Customer care and they asked me to pay Rs.307 as final settlement which I paid online immediately. Then when I call they said like payment was not updated in system.
This morning (20th July) I called CC again and they say that the team will call back in 2hrs. I am making this request to keep this as proof as calling customer care seems a waste and they are trying to cheat us making us keep the service which is not satisfactory for us.
Name :Sri Vinoth Kumar
Mobile no :9962581401
Email address :firstname.lastname@example.org