Mts-Mts cancellation

By | August 23, 2015

Subject of Complaint :Mts cancellation

Company / Product Name:Mts

State :Tamil Nadu
Complaint Details : The mts data card was taken to the store and upgraded as it all of a sudden stoppes working one day. After upgradation the mts worked fine for the next one month andafter that it again stopped working . This time also when enquired with the customer i was asked to visit the store again for the upgradation and the data card stopped working from then. I did not use the card for 2 months but they have charged me a total of 1722. This kind of upgradation cannot be done monthly at stores and the bill should not be charged when the device is not used and it is zero rental.

Name :Vidya
Mobile no :9962267790
Email address :Neethusnair@gmail.com

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