Subject of Complaint :MTS MBLAZE DEVICE REFUND ON THE TERMINATION OF CONNECTION
Company / Product Name:MTS
Complaint Details : Dear sir/madam
MTS is internet service provider company. I bought wifi device from them in December 2014 for Rs/1000. And I did pay Rs/1122 including tax for the services in advance as my internet plan was monthly @999 . After used it for nearly 6 months I have decided to cancel it. So I requested them to cancel the services. They billed me Rs1122. And the device I bought for 1000 is not useful anymore as it would be permanently deactivated. In the future if I want to get a connection i would have to get a new device. And the other side I am not getting any refund for the device I paid 1000.
Can anybody please explain why would I keep that device which is not useful to me?
Name :M d tailor
Mobile no :7622987175
Email address :firstname.lastname@example.org