Subject of Complaint :UN SUBSCRIBED VAS USSD
Company / Product Name:RELANCE NUBER
Complaint Details :I am using Reliance GSM sim (09749963030) from Asansol circle for past few years.
They are deducting RS 3 from my balance alternate days as VAS USSD charges.
I have not activated any VAS on my number by checking “MYVAS” to 55333 even-though they are deducting the money
periodically,sevaral times an amount of Rs.3/- deduced from my account for the VAS service..Then i messaged to 121 and i got the reply like “you are not subscribed to any VAS packs”
If I haven’t subscribed any VAS services then why they are deducting money from my account?
See Below details;
VAS USSD deducted Rs 3/- ON 15TH march ’2016, 10th march 2016 , 5th march 2016, 23rd feb 2016
Mobile no :7676533499
Email address :firstname.lastname@example.org