Subject of Complaint :POOR SERVICE
Company / Product Name:RELIANCE BIG TV DTH SERVICE
State :Andhra Pradesh
Complaint Details :Dear Public
SUB ; RELIANCE BIG TV DTH SERVICE IS THE WORST SERVICE
My kind Request to those who want to buy RELIANCE BIG TV DTH SERVICE, as it is the WORST SERVICE that i have ever seen in any DTH services. I have good respect over RELIANCE and hence recommended to most of my relatives and of-course even i bought myself. But it is not worth Buying.
I gave a complaint 6 months back regarding issues in the channels and the technician not fixed the DTH properly at my home, However i told the customer care the same thing and requested them to fix the problems and then keep on calling the customer care of reliance BIG TV DTH services till 7th October 2014. As i have taken the subscription for 1 YEAR, they are least bothered about the service.
Most of the times customer care officers will not register your complaint at all soon after requesting multiple times and they rarely will give you the complaint number, which is for namesake at that instant.
Customer care people are saying that my location is not in the city so no technician is interested to come out of the city , then how the same technician has come for fixing the DTH Cable at the time of BUYING.
MY RELIANCE DTH TV IS LYING IDLE IN MY HOUSE SOON AFTER BUYING ONE YEAR SUBSCRIPTION, AS I AM NOT GETTING THE CHANNELS FROM LAST 6 MONTHS AND AFETR THE CONTINUOUS FOLLOWUP WITH THE CARELESS CUSTOMER CARE SERVICE FOR 6 MONTHS, I WOULD LIKE TO RECOMMEND ALL THE PUBLIC NOT TO PURCHASE RELIANCE BIG TV AT ANY COST EVEN IF THEY ARE READY TO PROVIDE YOU AT FREE OF COST, OTHERWISE YOU WILL SUFFER SOON AFTER BUYING THIS WONDERFUL DTH AND ESPECIALLY ITS CUSTOMER CARE SERVICE .
Mobile no :8123395410
Email address :firstname.lastname@example.org