Reliance Communication GSM PREPAID-Auto activation of VAS Shemaroo GSM, Video store, Techzone SMS S, Hungama GSM

By | February 18, 2015

Subject of Complaint :Auto activation of VAS Shemaroo GSM, Video store, Techzone SMS S, Hungama GSM

Company / Product Name:Reliance Communication GSM PREPAID

State :Assam
Complaint Details : Sir, the above mentioned VAS are activated on my mobile no 9707114319 since 13 Feb 15. I am also trying to contact reliance costumer care on *333, 198, 30333333 and through SMS to 121, 155223, 55333. Always they are sending a return sms that “Dear Customer, You are not Subscribed to any VAS Packs. To know about top VAS packs SMS START to 121”. I am totally harassed by rel com. The list of VAS activated as per date is as follows:

On 13 Feb 15, Amount Charged for VAS Shemaroo GSM Rs:5.00.
Current Main Balance : Rs:82.15

On 14 Feb 15, Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:80.10

On 15 Feb 15, Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:56.00

On 16 feb 15, Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:40.70

On 16 Feb 15, Amount Charged for VAS TechzoneSMS S Rs:10.00.
Current Main Balance : Rs:23.70

On 17 Feb 15, Amount Charged for VAS Hungama GSM Rs:3.00.
Current Main Balance : Rs:2.10

On 17 Feb 15, Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:1.10

On 18 feb 15, Amount Charged for VAS TechzoneSMS S Rs:10.00.
Current Main Balance : Rs:141.65

Amount Charged for VAS Hungama GSM Rs:5.00.
Current Main Balance : Rs:136.65

Amount Charged for VAS VideoStore Rs:1.00.
Current Main Balance : Rs:135.65

Amount Charged for VAS ShemarooVP Rs:1.00.
Current Main Balance : Rs:134.65

Please sir do some needful action to stop these VAS and to get back my deduct balance.

With regards,

Bhakti bhusan behera
9707114319

Name :Bhakti bhusan Behera
Mobile no :919707114319
Email address :bbhusanb@gmail.com

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