Subject of Complaint :Reliance GSM Prepaid Outgoing Service Is Stopped
Company / Product Name:Reliance Communication
Complaint Details : Hi there,
My name is Mansij Srivastava. I live in noida. I have applied the mobile number portability from reliance cdma to reliance gms on 19th April 2014 at Reliance mini store at sector 12 noida. And they said, my number will be active with in 7 to 10 days, and then I would have to verify my number on 59059.
Now my number has been activated on 25th April 2014 by 7:00 AM, then I verified my number by making call on the given number 59059 by them. And after then my number verified successfully.
But my problem is, from that day 25th April 2014 I only receive incoming facility on my number but I can not make any outgoing call. I complaint for this many time. Many times I have visited the reliance mini store in sector 12 noida and reliance web world in sector 18 noida. Even a lot of time I tried to call reliance customer care. But still no help. And my outgoing service is stopped till now. A lot of time has been passed but I don’t understand why they guys are unable to solve my problem.
It is my humble request, can you please help me out. I shall be very thankful to you for this act of kindness.
Name :Mansij Srivastava
Mobile no :9311175738
Email address :firstname.lastname@example.org