Subject of Complaint :deactivate VAS USSD survice
Company / Product Name:reliance GSM
State :West Bengal
Complaint Details : I am using Reliance GSM sim (07865986487) from Barddhaman circle for past few years.
They are deducting RS 3 from my balance alternate days as VAS USSD charges.
I have not activated any VAS on my number by checking “MYVAS” to 55333 even-though they are deducting the money
periodically,sevaral times an amount of Rs.3/- deduced from my account for the VAS service..Then i messaged to 121 and i got the reply like “you are not subscribed to any VAS packs”
If I haven’t subscribed any VAS services then why they are deducting money from my account?
See Below details;
VAS USSD deducted Rs 3/- ON (20TH,28 th) April,(12th,18th,23rd)may
Name :Pritam Mahata
Mobile no :07865986487
Email address :firstname.lastname@example.org