Subject of Complaint :RELIANCE GSM-Deactivate VAS USSD /ANY Services.
Company / Product Name:RELIANCE GSM PRE PAID
State :West Bengal
Complaint Details : : I am using Reliance GSM sim (08100864918) from Kolkata circle for past few years.
They are deducting RS 3 from my balance alternate days as VAS USSD charges.
I have not activated any VAS on my number by checking “MYVAS” to 55333 and sms ‘STOP’ to 155223 and also by calling customarcare to 155223 .Even-though they are deducting the money
periodically,sevaral times an amount of Rs.3/- deduced from my account for the VAS service..Then i messaged to 121 and i got the reply like “you are not subscribed to any VAS packs”
If I haven’t subscribed any VAS services then why they are deducting money from my account?
Name :Susmita Ghosh
Mobile no :8100864918
Email address :firstname.lastname@example.org