Subject of Complaint :Money deducted for no VAS activation
Company / Product Name:Reliance GSM Smart
State :West Bengal
Complaint Details : I have been suffering this problem for many months now where RCom deducts money for any VAS activation when I have not even activated that. When I go around to check if any VAS is activated, then it shows no VAS activated.
Today I got a message – exact message goes below amount charged for VAS one97stalkdp rs:30.00. Current main balance : rs:102 and Reliance gsm deducted rs 30 from my main balance. Even I don’t know what is VAS one97stalkdp. Please solve it and refund the amount in my account.
In case this issue is not resolved within 24 hours OR I am not contacted by any Reliance Communications representative for an explanation, I am filing a case with Consumer Court .
Name :Gaurav Mukherjee
Mobile no :9883226184
Email address :firstname.lastname@example.org