Subject of Complaint :wrongly balance dediction
Company / Product Name:Reliance Gsm
State :Madhya Pradesh
Complaint Details : Hello,
My name is Amit Sharma residing in the district of morena of the Madhya . I am writing this mail regarding the deduction of my Reliance Gsm account balance under the registered number- 8103121022. I have using this number for quite a long time now.
But during the past few days there has been a constant deduction of Rs 107 from my account. I recharged my number with Rs 120, 23/10/2014, and my last call was on 24/ 10/2014 11:03am. After that call my account balanced was Rs 107.some paise. At 24th night i checked my balance, my account balanced was Rs 0.010. When I am calling the customer care regarding my problem they are just saying the data is not updated for your account and it will made in the next 3-4 hours. But till today they haven’t provided with me with the any information regarding the deductions. Even the CC senior executives and aakash are unable to find the source of my problem and many a times disconnecting my calls without listening to my problem.
I have tried my best at all levels associated with the Reliance operator but none of them has made any useful contribution to lessen my problem. The staffs at the Reliance center are just telling that it will sort out soon and that I shouldn’t worry. It seems to me that they also have no idea about my problem.
Thus I would like you to look into this matter seriously and reverse my balance.
Name :Amit kumar Sharma
Mobile no :8103121022
Email address :firstname.lastname@example.org