Relience-Tariff Recharge not Activate and Balance Deduct

By | June 9, 2015

Subject of Complaint :Tariff Recharge not Activate and Balance Deduct

Company / Product Name:Relience

State :Delhi
Complaint Details : Hi,

On June, 07- 2015 I recharged my Mobile no ‘8010304348’ with Rs. 24 which is type of tariff voucher for STD calls but the same not activated of worked when ever I make a STD calls.

On same day I also recharged same no. with Rs. 50, but due to not working/activation of above STD pack my All balance was deducted as normal rate.

I dial ‘198’ more than 20 times for register complaints regarding to same but I am unable to connect/talk to any of Customer Care executive via IVR it’s always disconnect call after saying ”Our Executive will answer you shortly”. I am unable to talk any of 198 executive since 1 month.

Now I almost tired from this so please help me asap.

Name :Ankit Singh
Mobile no :8010304348
Email address :andro.aksingh@gmail.com

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