Shoppers Stop-Long pending Refund Payment

By | July 25, 2016

Subject of Complaint :Long pending Refund Payment

Company / Product Name:Shoppers Stop

State :Maharashtra
Complaint Details : I had purchased a leggings from shoppers stop online shopping portal, they delivered the wrong size,then upon complaining they arranged for a reverse pickup of the product saying that they will exchange it.After 3 day’s I called up shoppers stop call center and they said that the required size is not available and they will refund my money within 3 working days.Its been now 50 days but I have not received my refund.I have called shoppers stop call center around 20 times and spoken with Mr.Nizam Malik each time getting a assurance that your refund will get processed within two days,But till date I have neither received any refund nor getting any revert about the same.
Order number-3635858

Name :Poonam Gosrani
Mobile no :9987002240
Email address

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