Shoppersstop (online shopping)-Refund not done even after several follow ups

By | February 15, 2016

Subject of Complaint :Refund not done even after several follow ups

Company / Product Name:Shoppersstop (online shopping)

State :Haryana

Complaint Details :I placed an order with shoppers stop online for three products worth rs 1973. Two of products were cancelled from their end and i returned the third product. I have not yet received the refund for them. I have only received a payment of rs 400 from them. The balance amount should have been refunded by 3rd feb as per them, however i still haven’t received it. I followed up on friday 12 feb.and they requested 24 hrs to credit the amount. I called them after 40 hrs and the amount was still not credited. They again asked for 24 hrs. I called them after 30 hrs and still they asked for 24 hrs. They are continuously giving excuses and not doing anything. They did not even transferrd the call to snr

Name :Neha Gupta
Mobile no :9711117912
Email address :nehagupta1105@yahoo.com

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