Subject of Complaint :pizza not delivered
Company / Product Name:tandur paneer pizza
Complaint Details :Dear Team,
I have placed & ordered one paneer tandur pizza on 16th oct at around 6:30 pm.the person who has taken my orered he has confirmed my given address twice & i hv given exact location landline as well.i stays in chawl thats why i have confirmed the area where they delivered regularly or not.the person said yes we do.
Then he said it will take more tjan half an hour so i have cancelled.again i have place & order near by 6:35 & confirm as wel.then they have inform me person will reach by 7:10 again they have wrong commited.then your person have not reach till 8:00 & i have not recieve any intemation from your side.when i have called some girl said mam i’ll check & call u back.no one call me.again i have called & i have spoken with Mr.Vasim he apologize & he said me he will take escalate this complaint to the higher authority & he himself promice me that he will make call from his manager.but, he didn’t.
I want to ask you is this the service you provide to your customers.it is very pathetic realy.if you dont delivered at certain places then you should mentiones at your sides & all over where customers can read it.
pathetic service i will never ever have pizza from your pizza hut Bulshitt company.its better to have from Dominos.
Name :Darshana Shirke
Mobile no :9769598031
Email address :email@example.com