Subject of Complaint :Non-refund of transaction deducted
Company / Product Name:Tickets booked for the Movie
Complaint Details : Sir/Madam,
I have tried to book tickets through on-line portal of Inox moivies on 1st April, 2016, but the transactions failed as you can see from the mail received from your merchant site. But the money has been deducted from my account. As mentioned in your mail that if the money will be deducted it will be automatically be refunded to your account in 4-7 days. I have not received the money till now.
We´re sorry to inform you that your transaction with INOX has failed.
Merchant Site Url: www.inoxmovies.com
Customer Name: User
Citrus Order number: CTX1604010433533157968
Order Date & Time: Apr 01, 201
Name :Poonam Khurana
Mobile no :9811738784
Email address :email@example.com