Videocon / Domestic refrigerator-Replacement of compressor in warranty

By | May 14, 2016

Subject of Complaint :Replacement of compressor in warranty

Company / Product Name:Videocon / Domestic refrigerator

State :Haryana
Complaint Details : I do not have the bill of Purchase since have lost it. The compressor of the refrigerator has gone faulty. As verified by the company (Videocon) records, this faulty compressor is in warranty and should be replaced by the company.
Since I do not have the bill copy, they are refusing to entertain the complaint and avoid the replacement.
Would like to take up in appropriate consumer court

Name :Pramod arora
Mobile no :9833003278
Email address :arora_pramod@hotmail.com

One thought on “Videocon / Domestic refrigerator-Replacement of compressor in warranty

  1. VIdeocon

    Dear Pramod,

    We are sorry for the experience you had. Please write to us about your problem with your complaint ID at write2us@vgmail.in and we will put all our efforts in trying to help you out.

    In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

    Regards,
    Videocon Online Team

    Reply

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